Returns & Exchanges
We want you to love your Nopalera products as much as we do, but if you are not completely satisfied, we offer a 30-day return window for all eligible items. Please note that for hygiene reasons, products must be in their original packaging and lightly used or unused to qualify for a refund.
Initiate Your Request
Visit our returns portal and enter your order number and zip code to start the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely package your items in the original box or a similar mailer to ensure safe transit back to our warehouse.
Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing