Returns & Exchanges

We want you to love your Nopalera products as much as we do, but if you are not completely satisfied, we offer a 30-day return window for all eligible items. Please note that for hygiene reasons, products must be in their original packaging and lightly used or unused to qualify for a refund.

1

Initiate Your Request

Visit our returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email.

3

Pack Your Items

Securely package your items in the original box or a similar mailer to ensure safe transit back to our warehouse.

4

Receive Your Refund

After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing